Generative AI and Consumer Protection: Opportunities, risks, and best practices

Generative AI and Consumer Protection: Opportunities, risks, and best practices

Virtual
Speaking Engagement

WilmerHale Partner Kirk Nahra and Special Counsel Arianna Evers presented a CLE program for the Federal Bar Association titled “Generative AI and Consumer Protection: Opportunities, risks, and best practices.”

Program Summary

While there is very little AI (or generative AI) specific law today, there is both a widespread recognition of potential benefits to society and consumers and intense nervousness about potential harms. Law and policy are moving quickly to try and keep up with research and business, but it is still unclear how innovation and opportunity will be balanced against potential harms.

The uncertainty, high stakes, rapid development of capabilities, and heightened attention from lawmakers and regulators makes the risk versus opportunity calculus for AI particularly challenging for any consumer-focused applications. This session will help you understand both (1) where the law is and may go, and (2) where enforcement may go without the law when thinking about what trustworthiness means from a legal perspective.

Key topics discussed:

  • AI and consumer protection
  • Where the law is and may go
  • Where enforcement may go without the law when thinking about what trustworthiness means from a legal perspective

The course took place on October 25, 2023, and is now accessible on-demand. The course was co-sponsored with myLawCLE.

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Speakers