This article, by Jenna Greene, was published by Litigation Daily on June 11, 2019.

Excerpt: Of all the unsympathetic defendants a lawyer might represent—murderers and kidnappers and thieves—the brave souls at Wilmer Cutler Pickering Hale and Dorr went to bat for some of the most despised of all: Comcast customer service representatives.

To hear the Washington state attorney general’s office tell it, prosecutors crushed Comcast at trial last week, winning a $9.1 million penalty for consumer protection violations. “Comcast sent an army of corporate lawyers into court to try to avoid accountability,” AG Bob Ferguson said in a news release. “My legal team demonstrated that we’re capable of meeting the world’s largest corporations in court—and winning.”

Mmmm. … No, not exactly.