With consumer-directed care, patients are being asked to play a greater role in their health care. Moreover, those with chronic diseases often get better counsel from other sufferers than they do from physicians. This talk, presented by Mass Technology Leadership Council,will cover the most effective ways to design and evaluate online health communities.

By participating in this interactive discussion you will learnhow online communities benefit consumers and businesses,how the nature of the disease or illness impacts site design,how innovative Web 2.0 technologies can enhance participation, andwhat is necessary to start and sustain successful sites.

WilmerHale is a sponsor of this event, presented by Mass Technology Leadership Council.